jeta77 Privacy Policy

Section 1

Data Controller

jeta77 is the data controller responsible for the personal data collected through the platform at https://jeta77.bio. For all privacy-related enquiries, including data access requests, correction requests, and deletion requests, please contact us at:

• Email: [email protected]
• Website: https://jeta77.bio
• Support Hours: Daily, 9:00 AM – 11:00 PM BST (UTC+6)

Section 2

Personal Data We Collect

2.1 Registration Data. When you create an account on jeta77, we collect the following information:

• Full name
• Date of birth (to verify you are aged 21 or above)
• Email address
• Mobile phone number
• Residential address (city, district, and division within Bangladesh)
• Username and encrypted password

2.2 Identity Verification Data. To comply with our anti-money laundering (AML) and know-your-customer (KYC) obligations, we may collect:

• Copies of government-issued identification documents (e.g., National ID Card, passport, or driving licence)
• Proof of residential address (e.g., utility bill or bank statement)
• Selfie photographs for identity matching purposes

2.3 Financial Data. When you make a deposit or request a withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts in BDT, and transaction timestamps. We do not store full payment account credentials on jeta77 servers.

2.4 Usage and Technical Data. We automatically collect certain technical data when you access the platform, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session duration and pages visited
• Game history, wager amounts, and outcomes
• Cookies and similar tracking technologies (see Section 8)

2.5 Communications Data. If you contact our support team, we retain records of those communications, including emails, chat transcripts, and any documentation you provide, for quality assurance and dispute resolution purposes.

Section 3

How We Use Your Personal Data

3.1 jeta77 processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your player account, including processing login requests and managing account settings.
• Transaction Processing: To facilitate deposits and withdrawals in BDT and to maintain accurate records of all financial activity on your account.
• Identity Verification: To verify your age and identity in compliance with our KYC obligations and to prevent underage gambling and fraud.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, account takeover attempts, and other unlawful or prohibited conduct on the platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your account or gameplay.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from government or regulatory authorities.
• Platform Improvement: To analyse usage patterns and platform performance in order to improve the gaming experience, fix technical issues, and develop new features.
• Responsible Gaming: To monitor gameplay patterns and identify signs of problem gambling behaviour, allowing us to apply appropriate safeguards such as deposit limits or account restrictions where necessary.
• Marketing Communications: With your consent, to send you information about promotions, bonuses, and platform updates. You may withdraw this consent at any time by contacting [email protected].

3.2 jeta77 does not use automated decision-making processes that produce legal or similarly significant effects on you without human review.

Section 4

Legal Basis for Processing

4.1 jeta77 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil our contractual obligations to you under the Terms & Conditions, including operating your account and processing transactions.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and age verification requirements.
• Legitimate Interests: Processing carried out in jeta77's legitimate interests, including fraud detection, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, such as receiving marketing communications. You may withdraw consent at any time.

Section 5

Sharing Your Personal Data

5.1 jeta77 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes.

5.2 We may share your personal data with the following categories of recipients where necessary to operate the platform:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and Dutch-Bangla Bank, BRAC Bank, and other banking partners, solely to process your financial transactions.
• Game Studio Partners: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data necessary to deliver their games within the jeta77 platform.
• Identity Verification Services: Third-party KYC service providers who assist us in verifying player identities and preventing fraud.
• IT and Infrastructure Providers: Cloud hosting and technical infrastructure partners who process data on our behalf under strict data processing agreements.
• Legal and Regulatory Authorities: Government agencies, law enforcement bodies, or regulatory authorities where we are required by law to disclose data, or where disclosure is necessary to protect the rights, property, or safety of jeta77, its players, or the public.

5.3 All third parties with whom we share your data are required to process it in accordance with applicable data protection standards and solely for the purposes for which it was shared.

Section 6

Data Retention

6.1 jeta77 retains your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. The following general retention periods apply:

• Account and Registration Data: Retained for the duration of account activity plus a minimum of 5 years following account closure, in compliance with financial record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction.
• Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically 5 years from account closure.
• Support Communications: Retained for up to 3 years from the date of the communication, unless a longer period is required for ongoing dispute resolution.
• Technical and Usage Data: Retained for up to 2 years from collection for platform analytics purposes.

6.2 When data is no longer required and the applicable retention period has expired, jeta77 will securely delete or anonymise it in a manner that prevents recovery or reconstruction.

Section 7

Your Data Rights

7.1 Subject to applicable law, you have the following rights with respect to your personal data held by jeta77:

7.2 To exercise any of the above rights, please submit a written request to [email protected]. We will respond within 30 days of receiving a valid request. We may need to verify your identity before processing your request to prevent unauthorised access to your data.

Section 8

Cookies and Tracking Technologies

8.1 jeta77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled without affecting core functionality such as login sessions and security.
• Functional Cookies: Used to remember your preferences such as language settings and display options.
• Analytics Cookies: Used to collect anonymous statistical data about how players use the platform, helping us improve the user experience.
• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your active session while you navigate the platform.

8.2 You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jeta77 platform.

8.3 jeta77 does not use third-party advertising or tracking cookies that monitor your behaviour across external websites.

Section 9

Security Measures

9.1 jeta77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of passwords using industry-standard hashing algorithms
• Restricted access to personal data — only authorised personnel with a legitimate need may access it
• Regular security audits and vulnerability assessments of the platform
• Two-factor authentication options for account access
• Fraud detection systems that monitor for unusual account activity in real time

9.2 While we take all reasonable precautions to protect your data, no method of transmission over the internet or method of electronic storage is completely secure. jeta77 cannot guarantee absolute security but commits to responding promptly to any identified data breach in accordance with applicable legal requirements.

9.3 If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected].

Section 10

Children and Minors

10.1 jeta77 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. Registration requires users to confirm that they are at least 21 years of age, and we conduct age verification checks as part of our KYC process.

10.2 If jeta77 discovers or is notified that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are aware of any minor who has registered on jeta77, please contact us at [email protected].

Section 11

Links to Third-Party Services

11.1 The jeta77 platform integrates with third-party game studio providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and payment providers (including bKash, Nagad, Rocket, and Upay). Each of these providers operates under their own privacy policies, which govern the data they collect and process in connection with their services.

11.2 jeta77 is not responsible for the privacy practices of these third-party providers. We encourage you to review their respective privacy policies to understand how your data is handled within their systems.

Section 12

Changes to This Privacy Policy

12.1 jeta77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered Players via a notice on the platform or by email to the address registered on your account, with at least 14 days' notice before the changes take effect.

12.2 Your continued use of the jeta77 platform after any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we protect your data.

12.3 The most current version of this Privacy Policy is always available at https://jeta77.bio/privacy-policy and supersedes all previous versions. The "Last updated" date at the top of this page indicates when the policy was most recently revised.